
This standard incorporates EN ISO 9001:2015 and adds interpretations, explanations, examples and additional requirements for healthcare organizations. The standard also includes aspects related to clinical risk management throughout the planning, operation and control of processes.
Appropriate, correct care, availability
Continuity of care
Effectiveness, efficiency
Equity, evidence/knowledge based care
Patient centred care including physical, psychological and social integrity (ICF), patient involvement, patient safety
Timeliness/accessibility
ELOT EN 15224:2017 is applicable to healthcare organizations, regardless of structure, organization, owner, size or types of healthcare services provided.

The basic benefits from setting and implementing a Quality Management System according to the requirements of this standard are the following:
- Continuous improvement of the quality of healthcare services to the clients
- Conformance with legal and regulatory requirements
- Substantial contribution to the development and sustainability of the organization
- It provides the organization with a competitive advantage as regards the provision of high quality of healthcare services
- We are the largest Greek independent certification body, accredited by ESYD, with offices in more than 40 countries worldwide. Certification with Eurocert means evaluation and acceptance from an accredited and recognized/well-respected Certification body.
- We have strong and experienced staff and associates, who as inspectors/auditors and / or technical experts carry out inspections of high added value for your company.
- We make sure to keep you informed and updated of any local and/or international changes that concern your certification scope
- Our accreditation covers a wide range of standards and products, thus we are able to provide you with holistic solutions regarding management system certification


George Theodoropoulos
Vice Certification Director Quality Sector - BS in Physics UOA, MSc, MBA
email: [email protected]
Tel: +30 2106252495
Direct: *319
Mobile: 6981471180
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